Privacy Policy

Noble Suites (“we”, “us”) respects your privacy. This page explains what personal information we collect through this website, why we collect it, and what we do with it.

What we collect

If you contact us through the website, we collect the name, email address, phone number and message you choose to give us. We use that information only to answer you and, if you go on to stay with us, to manage your booking.

Bookings

Reservations are taken through a third-party booking system operated by SiteMinder (direct-book.com), which is embedded on our booking page. Any dates, guest details and payment information you enter there are collected and processed by that provider under its own privacy policy and security standards. We never see or store your full payment card details.

Cookies

This website sets no advertising, analytics or tracking cookies of its own. We run no analytics package, and we do not profile visitors.

The one exception is our booking calendar. It is provided by SiteMinder (direct-book.com) and, when loaded, sets its own cookies and loads its own analytics and advertising scripts, including Google, Facebook and Hotjar. Those are controlled by SiteMinder under its own privacy policy, not by us.

Because of that, we do not load the booking calendar until you ask us to. You can browse the entire site, including every suite, without it. We remember your choice in your own browser using local storage, which never reaches our server.

Your current choice

Sharing

We do not sell your personal information, and we do not share it with anyone except where it is needed to deliver your stay or where the law requires it.

Keeping it

We keep enquiry and booking records for as long as we need them for accounting and for looking after returning guests, and no longer.

Your rights

You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Write to noblesuites@hotmail.com and we will respond.

Contact

Noble Suites, 20 Broad Street, Brockville, Ontario K6V 4T7, Canada.
+1 (613) 342-0416